Acceptance
Your submittal of an online order or telephone order and/or your signature on our Fax Acknowledgement is a conditional acceptance by Prestige Premium of your offer to purchase our merchandise and your acceptance of our terms and conditions.
Transfer of Ownership of Merchandise
All merchandise becomes your property at the time they are accepted by the carrier.
Shipping
Prestige Premium guarantees to ship your merchandise on or before a specific date. You should be aware that we cannot be held responsible for delays on the part of the carrier who is delivering your merchandise.
Sales Tax
Prestige Premium is required by law to collect all applicable sales taxes for the state, counties and cities of New Jersey. Companies, individuals and organizations who are exempt from sales tax should provide us with their resale certificate by fax to 973 875 9932.
Prices
All prices subject to change. Prestige Premium will make best efforts to keep pricing to date, from time to time actual market conditions may change the price of a product.
Cancellations or Order Changes
$50 plus all costs incurred by factory up to notice of cancellation or change. This may include artwork, die charges, labels and any production costs. All cancellations must be confirmed in writing.
Claims, Adjustments and Returns
If you have any problems with your order please contact customer service at 888-773-6438 within 15 days of receipt. Please have your order number available. We do not accept unauthorized returns. If necessary, we will issue an RMA number (Return Material Authorization) and provide you with a special shipping address. Note: Refunds will require merchandise return. Some returns will incur a restocking fee.
Check Returns
In all cases where we have a check returned for Non Sufficient Funds we will assess a $50.00 fee.
Special Notice
Prestige Premium is not liable for non-fulfillment due to strikes, fires, weather or other causes beyond our control.
